By accessing and using our website, and by purchasing our products or services, you agree to be bound by the following terms and conditions.

These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or contributors of content.

Please read these Terms and Conditions carefully before using our services.

Services Offered

EMK Hair offers various wig services, including wig sales, custom design, installation, maintenance, repairs and aftercare. Our services are tailored to meet individual customer needs and preferences. All services are subject to availability and may be modified at the discretion of EMK Hair.

Pricing

All prices are subject to change without notice, and EMK Hair reserves the right to modify or discontinue a product or service at any time.

Orders and Payment

All orders placed through our website and emails are subject to acceptance by EMK Hair. We reserve the right to refuse any order for any reason. Payment for products and services can be made via the payment methods available on our site, PayPal or via bank transfer. Full payment is required before the commencement of any service or the dispatch of any product.

Custom Wig Services

For custom wig orders, a consultation may be required to ensure that we meet your specific needs. The final product will be based on the specifications provided during the consultation. Once a custom wig order has been placed and work has commenced, no changes can be made, and the order cannot be canceled.

Shipping and Delivery

We offer delivery services both locally and internationally. Delivery times may vary depending on your location and the availability of products. EMK Hair is not responsible for any delays caused by third-party shipping providers. Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.

Returns and Refunds

Due to the personal nature of our products, we do not accept returns or offer refunds on wigs and hair products unless the product is defective or incorrect due to our error. If you receive a defective or incorrect product, you must notify us within 14 days of receipt. We will arrange for the return and replacement of the product or provide a refund at our discretion.

In regards to wig services, we do not offer refunds once the service has been rendered. However, we want to ensure that you are satisfied with the results, and we are committed to addressing and correcting any issues you may have regarding your service.

Maintenance and Aftercare

We provide advice on wig maintenance and aftercare as part of our services. However, EMK Hair is not responsible for any damage to wigs caused by improper care, misuse, or failure to follow our guidelines. Maintenance services are available and may incur additional costs.

Intellectual Property

All content on the EMK Hair website, including but not limited to text, graphics, logos, images, and software, is the property of EMK Hair or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review the policy for details on how we collect, use, and protect your personal information.

Changes to Terms and Conditions

EMK Hair reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website or our services following any changes signifies your acceptance of the new terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

- Email: emk.hair@hotmail.com

- Phone: 07404845694